Great software for great price.
Updated December 09, 2019

Great software for great price.

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with ConnectWise Control (formerly ScreenConnect)

I use it whenever a client needs help with anything. I find this the best solution for remote support.
  • The feature to use a pencil is great.
  • If my client has 2 screens I can see both.
  • It helps me do whatever I need for a not very expensive price.
If you need an option to lock the other user it is great. It is also very good to be able to log in without having the other person sitting at his computer.

ConnectWise ScreenConnect Feature Ratings

Screen sharing
10
File transfer
10
Instant message
Not Rated
Secure remote access with Smart Card authentication
Not Rated
Access to sleeping/powered-off computers
10
Over-the-Internet remote session
10
Initiate remote control from mobile
10
Remote management of servers & workstations
Not Rated
Remote Active Directory® management
Not Rated
Centralized management dashboard
7
Session record
10
Annotations
8
Monitoring and Alerts
Not Rated
Multi-platform remote control
Not Rated

Using ConnectWise Control (formerly ScreenConnect)