Good tool with lots of work to do
August 23, 2022

Good tool with lots of work to do

Anonymous | TrustRadius Reviewer
Score 3 out of 10
Vetted Review
Verified User

Overall Satisfaction with SeekOut

We use it as a tool to source candidates for open roles. The greatest need is being able to find candidates of a variety of different working backgrounds and skillsets, as opposed to those candidates you can just find on Linkedin Recruiter. The scope is every single role that is open at Etsy, especially those within the technical and product spaces, so it's quite broad.

Pros

  • Aggregate candidates.
  • Provide automation.
  • Provide filters.

Cons

  • Cross-referencing LinkedIn accounts with candidate profiles (many are incorrect).
  • Cross referencing emails with candidate profiles (many are incorrect).
  • Automation isn't user friendly (can't select sending messages on week days as opposed to weekends).
  • Location filters don’t always work (i.e. seeing people from UK in a USA search).
  • Not user friendly- Can’t add a candidate to a campaign directly from search page.
  • Reporting- Can’t say someone has responded manually (i.e. if they put time on my Calendly but don’t actually physically respond to the email).
  • Makes it easier to find diverse talent and build better pipelines.
  • Makes collaboration and reporting less efficient and accurate.
  • Makes automation of outreach much more tedious.
Feel very neutral on this - they clearly like to receive feedback which is great, but not quite sure how quickly they like to implement changes or even consider them seriously. The support is definitely helpful and they wish to help out their customers, but it does feel like more Band-Aids are put over large issues that need more focus and work.
Gem is my favorite sourcing software, hands down. It makes not only sourcing easier, but the automation functionality within Gem is really helpful and makes things actually more efficient. When I first started using Gem, I saw an immediate impact on my response rates due to the automation and ease of use. It also provides more accurate profiles and emails immediately, no need to "get email", if they find one it is yours. I think SeekOut's functionality around finding diverse candidates is great and probably the only area it bests Gem.

Do you think SeekOut delivers good value for the price?

Not sure

Are you happy with SeekOut's feature set?

Yes

Did SeekOut live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of SeekOut go as expected?

I wasn't involved with the implementation phase

Would you buy SeekOut again?

No

I think SeekOut is useful when you want to find more candidates than what is just offered through Linkedin Recruiter (i.e. searching via GitHub). I also think it's a good way to track (in a basic way) who you've reached out to and who you haven't, especially when coordinating with other teammates. That said, I think if you're looking for a strong sourcing tool that aleviates all of your headaches, makes automation simple, and allows for good tracking, SeekOut is probably not the most ideal tool.

SeekOut Feature Ratings

Talent Intelligence
4.2
Continuous AI Model Training
3
Existing Skills Mapping/Lanscaping
3
Anonymous Screening/Profile Masking
6
Bias-Mitigating Algorithms
6
Diversity Reporting
8
AI-Based Role Definition
3
Candidate Modelling
4
Talent Rediscovery
4
ATS Integrations
1

Comments

  • Ed Pedini | TrustRadius Reviewer
    Ed Pedini
    (Vendor Representative) commented 2 years ago
    Thank you for the review. We're always looking to improve, and we take your feedback to heart and value your support. If you'd like to discuss this further or would like some assistance with SeekOut's workflows, please feel free to reach out to me directly on epedini@seekout.com or live chat with our Support Team in-app.

More Reviews of SeekOut

  1. Home
  2. Talent Intelligence Tools and Solutions
  3. SeekOut Reviews
  4. User Review of SeekOut