Good Product, But the AI Can Be Improved
March 13, 2023

Good Product, But the AI Can Be Improved

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with SeekOut

We used it for recruiting and staffing sourcing needs, mainly for engineering roles. We had a lot of openings at the Senior, Staff, and Principal Engineer levels that we needed to fill. We also started changing our scope of work from generalist engineers to specialist engineers, which required more sourcing methods.
  • Searching
  • Candidate outreach
  • AI
  • More intuitive UI
  • Better Filtering
  • Allow for automated searching
  • Helped change time to fill from 91 days to 67 days
  • Allowed us to search using 3 tools, LI, GEM, and SeekOut creating more broad searches
Our contact at SeekOut was amazing and a great help, and always there for us when we needed her. She proactively reached out to us as well, offered up lots of help, and did training and coaching as well.
I used Eightfold AI back in 2016-2018 and it was pretty good. I would say SeekOut is just as good, but I liked the ATS integration that Eightfold AI provided. Not sure if SeekOut has that, but would be a great addition if they do not yet have it.

Do you think SeekOut delivers good value for the price?

Not sure

Are you happy with SeekOut's feature set?

No

Did SeekOut live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of SeekOut go as expected?

Yes

Would you buy SeekOut again?

Yes

It's well-suited for sourcing teams, but for full desk recruiters, it can improve, and I would love to see some more AI functionality, where candidates are preselected for certain roles. We didn't get much functionality from the tool for our specialist engineering roles, but SeekOut is good at generalist searching.

SeekOut Feature Ratings

Continuous AI Model Training
5
Existing Skills Mapping/Lanscaping
5
Anonymous Screening/Profile Masking
5
Bias-Mitigating Algorithms
5
Diversity Reporting
5
AI-Based Role Definition
5
Candidate Modelling
5
Talent Rediscovery
5
Automated Candidate Evaluation/Scoring
5
Internal Mobility Recommendations
5
At-Risk Talent Scoring
5
ATS Integrations
5