Seismic Review - great tool for collaborating, sharing and building internal and external materials
March 13, 2018

Seismic Review - great tool for collaborating, sharing and building internal and external materials

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Seismic

Seismic is being used in sales and basically all other departments that touch sales (ie customer success, marketing). It provides our company with a single source of reference for any external or internal documentation. This includes presentations, one pagers, whitepapers, etc. It also allows us to send resources directly from the platform to our customers.

Pros

  • Documents are customizable and easy to send directly to customers from the platform itself. Saves time by preventing you from having to figure out how to edit on your own and then save and send from your email.
  • Our company used to have internal and external documention housed across multiple platforms. Seismic solves this problem and condenses all our materials into one easy place.
  • More visibility across the sales org and supporting orgs (marketing, customer success) as to what other groups are using and working on.

Cons

  • The gmail integration is nice to have but doesn't always work like it should...
  • There's still confusion (at least internally) on where to find certain documents as the search functionality doesn't always pull up what I'm looking for.
  • Biggest ROI is how much time we've all saved in searching for materials and customizing them. Having all internal and external marketing and training materials in one place has kept us from searching through various sources or creating them ourselves.
  • The Workspace area of Seismic is a great place for my team to create our own folders and collaborate on materials we're building or using. We didn't have a place like that before...was often disorganized in google docs.
  • googledocs
N/A - Seismic is the first tool I've used of ita kind, the closest thing is Google Docs where we made a poor attempt to share and organize our materials.
Our entire sales and support team recently went through CES training that requires us to now put together materials like champion letters, sequence of events, etc. that all require customization. Seismic makes it way easier to pull these documents from a central place and edit them directly in the platform rather than having to re-create them every time on our own.

Comments

More Reviews of Seismic