The search features are terrible.
June 22, 2018

The search features are terrible.

Sam Dahl | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User

Overall Satisfaction with Seismic

There is a lot of marketing/sales content floating around the org internally. We needed a single place we could keep all of it. That was the idea behind using Seismic. So, instead of just asking your neighbor if they have the content you're looking for, or sending an email out to the org, we could just search within the Seismic platform and get what we needed.
  • The platform seems very stable. It's very easy to download and share content.
  • The search features within Seismic are absolutely terrible. We type in what we're looking for and the results are not relevant. My team can rarely if ever find the documents we're looking for. It makes Seismic completely useless and I have just reverted back to my old system of saving documents on my computer or within my email. My system is not a perfect system but it's much better than what Seismic has to offer. It is so bad that our Head of Operations announced last week they took off the majority of the content last week. The hope was that with less content it will be easier to find what's there. I still don't plan to use it because so far it has just been a waste of my time.
  • So far it hasn't added any value for me. I think the leaders of our org are trying to salvage it so that it will be of some use to us. We'll see if they are successful but so far I think it's been a giant waste of money. In my opinion whatever my company put into Seismic was wasted time, money, and effort.
My company has an internal database that was put together by our internal engineers and that works way better than Seismic. I think pretty much anything would be better than Seismic.
If they could improve their search features then I think it could be useful. We have an internal database that some of our engineers created and it is generally extremely easy to use. I can always find what I'm looking for on our internal database. I have literally never been able to find what I'm looking for on Seismic through the search features. The only time it's useful is if one of my team members sends me the exact link I'm looking for. I would never recommend Seismic to anyone. Waste of time and waste of money.