TrustRadius
We tested them all and stuck with SendinBlue
https://www.trustradius.com/email-marketingSendinBlueUnspecified8.258101
Shachar Tal profile photo
July 26, 2018

We tested them all and stuck with SendinBlue

Score 9 out of 101
Vetted Review
Verified User
Review Source

Overall Satisfaction with SendinBlue

We use SendinBlue both for transactional (sent) email and for our newsletters and update emails. The transactional email is connected to the Gmail third party send feature. I handle the system, and in the future will delegate to our marketing manager. The value that we get out of the service is an all-around subscription tool, newsletter tool, and mailing tool.
  • Amazing log and review of sent/opened/tracked email
  • Best deliverability out of every solution we tested
  • Real easy subscription and newsletter system. No coding required.
  • Easy management of subscribers list
  • Superb sending reports for newsletters
  • Lowest price tier is too expensive for light users. We have to use the credit system and thus to separate the personal and the newsletter accounts and that is inconvenient.
  • Mail automation part is a bit clunky in the UI
  • There are some weird behaviors when it comes to sorting collected emails in groups
  • Support is sub par
  • No easy access to bounced email alerts
  • Keeping in touch with our base is crucial. High RoI
  • Transactional activities are also very important. High RoI
  • Don't see any negative RoI for the tool
  • SendinBlue scores highest in almost all parameters.
  • Deliverability is the best we tested.
  • Price (credit price - for newsletters) is the most cost-effective.
  • List management is great in SendinBlue.
  • Newsletter creation module is at least on the same level as the leading solutions in this space.
  • Stats, reports, and logging are by far the best.
SendinBlue is perfect for the small business owner who would like an all-in-one tool to both take care of making sent emails robust and whitelisted, together with a real easy newsletter creation and management system.

SendinBlue is not really recommended to those who are not tech savvy. To set it up and use it, the user needs to be at least a power user with web admin capabilities.

SendinBlue Feature Ratings

WYSIWYG email editor
9
Dynamic content
8
Ability to test dynamic content
8
Mobile optimization
9
Email deliverability
10
List management
8
Triggered drip sequences
9
Standard reports
9