Fast Setup & Great Support
September 07, 2021

Fast Setup & Great Support

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Sendinblue

SendinBlue is being used to send newsletters and updates to our customers. I am currently the only user of this platform. Compared to our previous service, SendinBlue provides us with a better platform to create emails and at a much more affordable price relative to how we send out emails as a seasonal business. SendinBlue's help desk with their quick responsiveness to my questions before making the purchase is the reason I switched to this service.
  • Technical Support
  • Deliverability
  • Ease of Use
  • [I feel] I have not used the service long enough for there to be any complaints.
  • Successful email send in a last-minute emergency situation.
Compared to other platforms, Sendinblue has much more reasonable rates for the service it provides. It also has higher deliverability rates, unlike other platforms where we've been treated as spam for no clear reason, therefore, being unable to successfully send our campaigns. So far, the usability and template creation is top-notch.

Do you think Brevo delivers good value for the price?

Yes

Are you happy with Brevo's feature set?

Yes

Did Brevo live up to sales and marketing promises?

Yes

Did implementation of Brevo go as expected?

Yes

Would you buy Brevo again?

Yes

Sendinblue is a great platform for companies like us who have many contacts but do not require frequent email sends. Their sliding monthly scale for email sends has smaller gaps compared to other companies, which allows me to pay for an amount I think I'll actually use, rather than having to purchase a plan that doesn't meet my needs or goes way beyond what is necessary (at an additional fee).

Brevo Feature Ratings

WYSIWYG email editor
9
Dynamic content
Not Rated
Ability to test dynamic content
Not Rated
Mobile optimization
Not Rated
Email deliverability reporting
10
List management
9
Triggered drip sequences
Not Rated
Standard reports
10
Link Tracking
Not Rated