Greater insight into jobs, from Booking to Dispatch, than anywhere else!
January 09, 2020
Greater insight into jobs, from Booking to Dispatch, than anywhere else!
Overall Satisfaction with ServiceTitan
Across our organization, ServiceTitan is used to book customer jobs, schedule/track Dispatch, and report on sales performance. Personally, I use ServiceTitan on a daily basis for marketing purposes and to provide our management team with custom reports focused on Lead attribution and Sales performance. From a customer service standpoint, ServiceTitan has greatly increased our level of accurate and timely communication with our customers. After putting automated customer notifications in place, we saw a great increase in job satisfaction ratings.
- Significant increase in customers remembering their appointments thanks to our automated job notifications!
- Tracking a job from the booking to Dispatch to completion has never been easier for our team.