Greater insight into jobs, from Booking to Dispatch, than anywhere else!
Overall Satisfaction with ServiceTitan
Across our organization, ServiceTitan is used to book customer jobs, schedule/track Dispatch, and report on sales performance. Personally, I use ServiceTitan on a daily basis for marketing purposes and to provide our management team with custom reports focused on Lead attribution and Sales performance. From a customer service standpoint, ServiceTitan has greatly increased our level of accurate and timely communication with our customers. After putting automated customer notifications in place, we saw a great increase in job satisfaction ratings.
- Significant increase in customers remembering their appointments thanks to our automated job notifications!
- Tracking a job from the booking to Dispatch to completion has never been easier for our team.
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