Great for email marketing and sales
Updated December 06, 2019

Great for email marketing and sales

Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with SharpSpring

We primarily use SharpSpring for email marketing. We share newsletter/nurture content 2-3 times per month with our list. We also used it for sales and leads at first, but our boss (who made the purchase decision) found it ‘slowed her down’ and wasn’t intuitive for tracking leads.
  • The resend to non openers feature is less nuanced and more straightforward than other tools I’ve used.
  • I dislike that so many triggers and features live in separate areas. For example, you have to turn on a ‘resendable’ option in the actual email editor in order to later resend to non openers in Email Jobs, an entirely different tab.
  • Almost none of this tool was intuitive, in my experience. Everything I do had to be taught or hammered out through Support.
  • I haven’t seen SharpSpring impact our revenue or ability to convert leads.
SharpSpring wasn’t my purchase decision, but I believe my boss was very impressed with how we could track lead activity—from visits to website to clicks on email content.
I imagine this would be a great tool for working leads through the funnel, and even though it was our intent, the sales team doesn’t use it. I use it to manage our email marketing and it’s okay.

Constant Contact Lead Gen & CRM Feature Ratings

WYSIWYG email editor
6
Dynamic content
8
Ability to test dynamic content
8
Landing pages
9
Mobile optimization
6
Email deliverability reporting
7
List management
7
Lead nurturing automation
Not Rated
Lead scoring and grading
Not Rated
Automated sales alerts and tasks
Not Rated
Calendaring
Not Rated
Event/webinar marketing
Not Rated
Social sharing and campaigns
Not Rated
Social profile integration
Not Rated
Dashboards
Not Rated
Standard reports
Not Rated
Custom reports
Not Rated
API
Not Rated
Role-based workflow & approvals
Not Rated
Customizability
Not Rated
Integration with Salesforce.com
Not Rated
Integration with Microsoft Dynamics CRM
Not Rated
Integration with SugarCRM
Not Rated