Shopify Vs The Competition
January 23, 2020

Shopify Vs The Competition

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Professional

Overall Satisfaction with Shopify

Shopify is a handy website management tool. We have multiple websites through Shopify to sell different products through our companies. Our customer care team uses Shopify to get orders and then enter them into our system and get them started in our company. I update our websites with new products and promotions that I can run through Shopify, such as free shipping.

Pros

  • I've used many website management tools, and Shopify was the easiest to learn. I was able to pick up the coding language and make many customizations easily.
  • Shopify has the broadest range of apps that can add specialized functionality to websites. The only downside is that most of them do cost a monthly fee. BigCommerce provides more features free than Shopify, but they have fewer apps.

Cons

  • The main reason we had to switch from Shopify for a couple of our websites is because we use the accounting software Avatax. You must be on the most expensive plan of Shopify to be able to use this. BigCommerce and Magento both provide this with any of their plans.
  • Some Shopify apps have a lot of room for improvement. You really must look at what the reviews are on the apps because some of them are not very good at providing support, or the apps are very glitchy.
  • Because Shopify is so easy to get started using, I was able to set up multiple websites for the company quickly. This helped us begin selling fast and making more money.
  • Shopify is easy to customize, and the apps provide further customization. I added in a "Related Products" section to help cross-sell our products. This has worked rather well to sell not only the main product the customer clicked on but also products that went with it.
Shopify is the most accessible website management tool to make custom edits to and is the quickest to learn. The file structure is easy to understand, but on Magento, it is very complicated. BigCommerce offers more default options than Shopify, but Shopify has more apps. 3D Cart is a much more basic management system, and Shopify provides much more in terms of customization.
Shopify is well suited for any company needing to get their website up and running quickly. The only issue is if you need to use Avatax, other than that, it is a very robust platform that is easy for anyone to use, whether they know coding or not. Unlike Magento and 3D Cart, the file structure is straightforward to understand and make changes to the pages.

Shopify Feature Ratings

Product catalog & listings
9
Product management
10
Bulk product upload
10
Branding
8
Mobile storefront
10
Product variations
7
Website integration
9
Visual customization
10
CMS
10
Abandoned cart recovery
10
Checkout user experience
10
eCommerce security
10
Promotions & discounts
9
SEO
10
Order processing
9
Inventory management
10
Shipping
10
Custom functionality
10

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