Shopify allows you to go beyond the Brick and Mortar store.
January 21, 2020
Shopify allows you to go beyond the Brick and Mortar store.
Score 10 out of 10
Vetted Review
Verified User
Software Version
Other
Overall Satisfaction with Shopify
Shopify is used as our ordering system, as well as our POS system for our temporary brick and mortar stores. Customers are able to purchase through our website which is run by Shopify. Our fit stylists are then able to place orders such as exchanges for customers on the back end through Shopify. We are able to house customer information such as their shipping and billing address. And we also utilize an app within Shopify called Swell. This is used for our loyalty program in which each order that a customer places adds to their Swell and they are able to move up different tiers.
- Easy to use and easy to navigate.
- Layout of customer's order and customer information is clear and easy to navigate as well.
- We would love to be able to have a clear sandbox version of our system that we are able to utilize within our training program.
- Searching for customers can be difficult if you don't have the exact order number or email address. If you try to look up a customer by their name, phone number or physical address it will pull up almost every customer other than the one you are looking for.
- We've been able to house an unlimited amount of SKUs, allowing us to continue to innovate new products in sizes, styles and shades.