ShoreTel VOIP System Review

Our entire organization uses ShoreTel. We use it for conferencing. We can have up to 20 users simultaneously in one conference. We alse use it for fax to email capabilities. We have also purchased the chat feature so that employees can shoot a simple chat message over to a colleague for a quick response. Our entire call center is integrated with ShoreTel. The ShoreTel call manager allows you to see an end users telephone presence whether they are available, on the phone, in a meeting, or out of the office. It is a very user friendly product.