Easy to send, easy to sign
November 05, 2019

Easy to send, easy to sign

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with SignNow

SignNow makes it really easy to get my agreements signed by my clients, without needing any complicated tools or back and forth with the client. Just set it, and send! It's been instrumental in saving so much time.

Pros

  • It's easy to set up and send to my clients.
  • It's easy to set the date, signature area and any other text.
  • It's easy to create templates and use them.

Cons

  • There's not much detailed instruction for my clients. At least, it's not very intuitive. They have to figure out themselves that they have to click on the signature area on mobile in order to get a signature box popped up.
  • I dislike the fact that clients have to download the SignNow app in order to sign something from me. Most of them sign with their mobile, and it doesn't make sense for them to do this when they can just access the browser.
  • The user interface could be a lot better. I could barely find account settings to change my subscription!
  • Fast signing from my clients so it saves time.
  • Ability to store templates and change them as needed, saving time doing them manually.
  • Easy sending of contracts and agreements so that there's no back and forth.
They were prompt and answered my question well. I also liked that they were thorough. However, the question was a simple one that could have been answered if their user interface was designed a little better. So I felt overall it was a waste of resources. But again, it was good CS for me.

Do you think airSlate SignNow delivers good value for the price?

Yes

Are you happy with airSlate SignNow's feature set?

Yes

Did airSlate SignNow live up to sales and marketing promises?

Yes

Did implementation of airSlate SignNow go as expected?

Yes

Would you buy airSlate SignNow again?

No

SignNow is great if you're looking for something that gets the job done. But if you want a more modern, easier way of signing, it might not be the best solution.

Comments

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