Gets the job done.
November 07, 2019

Gets the job done.

Anonymous | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with SignNow

I've personally used 5-6 different products that allow for processing digital signatures and realistically SignNow did not manage to stand out. We used it to streamline the process of singing vendor agreements to obtain digital signatures. Aside of the feature parity, the only differentiator was the price, with Basic account giving unlimited documents and templates compared to some of its major competitors.
  • Setup was a breeze.
  • Nice variety of templates.
  • Easy to use and intuitive
  • Did not find any.
  • The application was straightforward - "review >> sign" - Done.
  • No observable impact since we switched from the slightly more expensive competitor
  • It was cheaper than the competitor, so switching saved us some money
SignNow was the cheapest option at the time, so the decision to use it was driven by the cost alone, given the feature parity.
Have not needed/received any support from them so can't grade it objectively.

Do you think SignNow delivers good value for the price?

Yes

Are you happy with SignNow's feature set?

Yes

Did SignNow live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of SignNow go as expected?

Yes

Would you buy SignNow again?

Yes

The digital signature field is becoming increasingly commoditized. SignNow was well-suited for the process of reviewing and signing but did not stand out among the competition. It worked well for obtaining digital signatures on standard boiler-plate vendor agreements (no agreement review and back and forth required), but once again, so did the competitive products.