The Skilljar Advantage: People, Technology & Process
November 23, 2021
The Skilljar Advantage: People, Technology & Process
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Skilljar
We use Skilljar to host online training content for both our employees and customers. Prior to the global COVID-19 outbreak, the vast majority of our training was done in person, but once the pandemic hit, requests for in-person training ground to a halt while the demand for engaging and relevant training content accelerated. Skilljar has empowered us to continue meeting the training demands of our growing customer base without the need to travel.
- Skilljar provides a hassle-free implementation that won't take a year and a half
- Every Skilljar employee - from their co-founder, Staci, to the account executive supporting your business - possesses a true passion for customer education.
- Their platform provides me with all the functionality and features I need, and none that I don't.
- More robust custom report building capability
- Enhance the WYSIWYG editor for category pages
- Make it easier to create quizzes and surveys
- Faster product adoption
- Clearer way to measure engagement with our online content
- Easier way to group training according to audience
Do you think Skilljar’s Customer Education LMS Platform delivers good value for the price?
Yes
Are you happy with Skilljar’s Customer Education LMS Platform's feature set?
Yes
Did Skilljar’s Customer Education LMS Platform live up to sales and marketing promises?
Yes
Did implementation of Skilljar’s Customer Education LMS Platform go as expected?
Yes
Would you buy Skilljar’s Customer Education LMS Platform again?
Yes
Over the past 12 years I've had the opportunity to evaluate, implement, and administer a half dozen Learning Management Systems (LMS), including Intellum, Cornerstone, Absorb, Adobe Connect, Oracle Learning, and Workday, and without question, Skilljar has beat them all at meeting and exceeding my expectations. IMHO, the Skilljar advantage boils down to 3 key factors: their people, technology, and process. People: every single Skilljar employee I interacted with, from my sales rep, to my account executive, to my implementation manager, to my customer success manager, was courteous, professional, and above all, knowledgeable. Technology: Skilljar has selected what is for me the exact right mix of tools I need, and has not cluttered it's UI with a bunch of unnecessary bells and whistles. Process: if you've lived to tell the tale of a successful, enterprise level LMS implementation, you understand the logistical nightmare such an initiative can quickly devolve into. Skilljar's was hands down the least painful implementation I've ever been through. Someone needs to inform their competitors that no company - regardless of size - has 18 months to rollout an LMS.