The best software to make video calls
October 12, 2018

The best software to make video calls

Miguel Brito | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Skype

Skype is a very simple and easy to use program, which allows us to have contact with people who through the chat, a call or video call. We use this program to communicate with clients of our company, to follow up on the product offered, or to communicate if any of the parties needs information. We currently use Skype for work and contact with customers, our Executive Director and the communication department. The rest of the team uses it for purely personal purposes. This program has allowed us to have a way of knowing what our customers think of the product we offer. Our company is a Party Services Provider and, in several occasions, we have communicated with our clients in this way to reach an established address.
  • I like that this program has a chat, with which I can chat with friends, family and clients, with whom I communicate daily. It is a simple and fun way to chat with people.
  • The calls are good and if you have wi-fi or a good data signal, you can hear them well. If you want to communicate with someone who is in a country other than yours, you can simply call them and the result will be very good.
  • Video calls, in my opinion, is the best thing about this program. You can make a video call in the tranquility of your home, or if you go out, you can do it with a tablet or from your cell phone. If you are in a place sharing with friends or clients, and you want to show it to someone, you can simply do it. It's amazing the things that this program lets you do.
  • Well, calling a home phone is difficult and they charge you. I think if that company wants to compete even more, you should check this.
  • Skype depends on the signal to the internet. Sometimes the platform does not adapt well to the phones that have a simple internet signal, that is, those telephones that are not connected through a Wi-Fi network.
  • The sound is sometimes not the best. Many people I know have complained about this, because they say that when they are making a call or video call, they do not listen well to what the other person is telling them. This is not always, but it has happened to me.
  • The feeling of security and professionalism that this software gives you, because you can close a business with a client through a video call, is one of the things that I like the most.
  • The feeling of relaxation that I get when I talk to a family member or friend who is very far away, helps me to face that feeling of emptiness that we feel when a loved one is far away.
  • I feel anxiety when the internet connection is not good because I can not communicate with anyone and therefore, I can not get the results I want.
One product I use to make
video calls is Whats App. It's not bad, but Skype has better attributes
and already has a strong name in that area. You can use it from the comfort of your laptop. I think that in the video call software market, Skype is leading the business
The best scenario for Skype is when you need to communicate with someone, with urgency, and that person is far from you. It can be a relative who is very far away from you or a client that you need to attend to close a deal. This tool can be the perfect solution if you know how to take advantage of it, because you will be able to maintain a good conversation and obtain the desired result. A scenario that can become annoying is when your phone or tablet signal is of poor quality. At that time it is better to use the chat, it is time of the call or video call.

Skype Feature Ratings

High quality audio
10
High quality video
8
Low bandwidth requirements
9
Mobile support
9
Desktop sharing
9
Whiteboards
9
Calendar integration
9
Meeting initiation
9
Integrates with social media
9
Record meetings / events
8
Slideshows
10
Live chat
10
Audience polling
9
Q&A
10
User authentication
10
Participant roles & permissions
9
Confidential attendee list
9