Skype: Still useful, but becoming lost in the options
December 14, 2018

Skype: Still useful, but becoming lost in the options

Amanda Carpenter | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Skype

Skype has been used to communication with people who cannot be physically present. It's not been used much recently, as other software that has the same capabilities has taken over, but it was the first of it's kind. It's a good tool to use when someone cannot be there or when a meeting really needs to happen face-to-face.

Pros

  • It's video chat capabilities are what it is known for, and are pretty good (depending on your internet connection).
  • I've used it with people are are across the country and also out of the country and have been able to communication with them, so that's pretty fantastic.
  • I think it's one of the standard, original video chat softwares out there.

Cons

  • I think it needs to stay relevant, stay current. It's getting lost in all of the other newer video chat softwares and apps available now.
  • Maybe connect it with another app, like google+, for instance, would help get it to be utilized more.
  • It hasn't affected our business objectives much, as we've really moved away from Skype lately.
  • Zoom
I think Zoom is more suited for a company, whereas Skype is more for personal use. Zoom has the meeting capabilities that are more geared toward company usage compared to Skype.
It's well suited for video communication with one person. I'm not sure how well it does for multiple people to video chat, as I have never used it for that, only one-on-one experiences. I think, in the last few years, it's become lost in all of the newer video chat software and apps that are now available. It's starting to become obsolete, though it still does its job well.

Skype Feature Ratings

High quality audio
7
High quality video
7
Low bandwidth requirements
5
Mobile support
Not Rated
Desktop sharing
Not Rated
Whiteboards
Not Rated
Calendar integration
Not Rated
Meeting initiation
Not Rated
Integrates with social media
Not Rated
Record meetings / events
Not Rated
Slideshows
Not Rated
Live chat
8
Audience polling
Not Rated
Q&A
Not Rated
User authentication
8
Participant roles & permissions
Not Rated
Confidential attendee list
Not Rated

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