Item: Skype
Rating: 9
Author: Verified User

Use Cases and Deployment Scope

Our requirements for video conferencing platforms have increased exponentially during the pandemic. Skype has helped us to get back to work by connecting everyone in the organization--from the C-level to part-time interns--to work even during the lockdown. Skype is the ideal platform for us to conduct group meetings or have presentations. Even today, when we're back to our physical office, we still use Skype to connect with individuals working from home.

Pros and Cons

Screensharing
Video conferencing
Instant messaging
Cost effective

Glitchy app on Android
Customer support is slow

Return on Investment

Cost efficient
Good return on investment
Easy to implement

Key Insights

Do you think Skype delivers good value for the price?

Yes

Are you happy with Skype's feature set?

Yes

Did Skype live up to sales and marketing promises?

Yes

Did implementation of Skype go as expected?

Yes

Would you buy Skype again?

Yes

Other Software Used

Google Forms, Google Workspace (formerly G Suite), Zoho Social

Likelihood to Recommend

Skype is great for virtual team meets. It is not possible for all of our employees to work in the office due to lack of resources to adequately follow precautions in this pandemic. We're effortlessly connected to the employees working from home. It has also helped us improvise and come up with new business strategies for a post-COVID scenario.

Reducing distances with Skype

Overall Satisfaction with Skype