Great but not perfect for conference calls
July 30, 2020

Great but not perfect for conference calls

Yurii Aliabiev | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Skype

We are conducting all main communication activities inside Skype. Both personally and in groups across the whole organization. With Skype, we are solving a lot of various communicative issues, especially during COVID-19. We have various groups inside our organization, separated by the specific department, and via Skype, we are managing all our professional activities.
  • Easy of use
  • Great connection
  • Conference call
  • Bugs with copying text.
  • Over-installation of the software.
  • PC overloading during the call.
  • Growth of the team management level.
  • Great communicative channels inside the company.
  • Growth of productivity.
Skype has a way better user interface, which is considerably more convenient to use. Obviously, compared to the competitors, Skype stands out as more professional software, which is supported on a lot of devices on different operating systems. As for me, Skype is also more usability optimized, here you always know where to find something you need.
When I have been faced with a specific issue, in most cases, I instantly was able to find the solution in an online FAQ. Also, on Skype I always witness new updates and bug fixes on a regular basis. Still, it is always something wrong with specific details like duplicate text messages or software over installing. As for me, it could be fewer mistakes when we are talking about Microsoft.

Do you think Skype delivers good value for the price?

Yes

Are you happy with Skype's feature set?

Yes

Did Skype live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Skype go as expected?

Yes

Would you buy Skype again?

Yes

Skype is great to use where you have at least the SSD in your computer, otherwise wait for freezing and bugs. Still, it's one of the most convenient software for conference calls. When you want to participate in business calls easily from your smartphone or join the conference using your smart TV, Skype is good option.

Skype Feature Ratings

High quality audio
9
High quality video
8
Low bandwidth requirements
3
Mobile support
8
Desktop sharing
9
Whiteboards
8
Calendar integration
8
Meeting initiation
8
Integrates with social media
6
Record meetings / events
Not Rated
Slideshows
Not Rated
Live chat
8
Audience polling
8
Q&A
Not Rated
User authentication
Not Rated
Participant roles & permissions
Not Rated
Confidential attendee list
Not Rated