Skype Does it All!
April 28, 2021

Skype Does it All!

Hayden Brown | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Skype

My company uses Skype for meetings with general contractors. These meetings are typically done face-to-face, but occasionally the GC finds it more convenient to meet via video conference. Skype has helped make communication with GCs easier since we no longer have to worry about going to them/them coming to us, which is nice considering most GCs are located in different cities than us.
  • User-friendly
  • Marketing
  • Customer Outreach
  • Customer service
  • Evolving
  • Usernames
  • More efficiency in the field because our workers can visualize what we are trying to say.
  • More jobs won because we can meet with out-of-town general contractors.
  • Less gas used driving to meetings.
  • Zoom
Zoom is my preference for professional meetings, while Skype is nice for communication within my organization. I find Zoom to be more professional due to its aesthetic. Skype has tremendous marketing and customer outreach that has carried its name for a while, but they are starting to trail to companies like Zoom due to lack of evolvement.

Do you think Skype delivers good value for the price?

Yes

Are you happy with Skype's feature set?

Yes

Did Skype live up to sales and marketing promises?

Yes

Did implementation of Skype go as expected?

Yes

Would you buy Skype again?

Yes

Zoom, Microsoft 365 (formerly Office 365), FoxitPhantom PDF
Skype is great for more relaxed meetings with a customer or coworker. For example, if I need to meet with one of our superintendents that's currently out of town on a job, I feel comfortable speaking through Skype so I can get a visual representation of the problem at hand. However, if I'm meeting with a client and need a professional space, I'm honestly more likely to use Zoom.

Skype Feature Ratings

High quality audio
8
High quality video
8
Low bandwidth requirements
7
Mobile support
8
Desktop sharing
8
Whiteboards
8
Calendar integration
7
Meeting initiation
8
Integrates with social media
8
Record meetings / events
7
Slideshows
8
Live chat
8
Audience polling
8
Q&A
7
User authentication
8
Participant roles & permissions
8
Confidential attendee list
7