Great tool for virtual collaboration
May 20, 2021

Great tool for virtual collaboration

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Skype

Skype is being used as a communication system for instant messaging and for conducting calls and meetings across the entire organization globally. It is used for sending heavy files quickly across to other users, to chat with one or multiple colleagues at the same time, to conduct audio or video calls, and screen sharing with others.
  • Instant messaging/chatting is excellent. You can have multiple windows open at the same time.
  • Can set notifications when the user's status changes e.g. is online.
  • Allows to conduct video calls with multiple people.
  • Excellent and modern user interface.
  • Works well with iOS.
  • Excellent integration with MS Outlook.
  • High bandwidth is needed for video calls /screen sharing which at time leads to lag.
  • Takes more time to start up when we restart the system.
  • Limited features like breakout room, voting options are not available.
  • Great for virtual collaboration.
  • Instant/all time connection with colleagues.
  • Cheaper connectivity for overseas calls.
Skype has an early user advantage as it has been in the market for very long, however, newer tools like Zoom and MS Teams are coming with much better options for its users. Teams is now replacing Skype in our organization as the preferred tool of communication because of its enhanced collaboration feature and integration with MS products.

Do you think Skype delivers good value for the price?


Are you happy with Skype's feature set?


Did Skype live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Skype go as expected?

I wasn't involved with the implementation phase

Would you buy Skype again?


Skype is best suited for chatting with colleagues as the user interface is quite easy and simple to use. Also, suitable for audio/video calls or screen sharing, however, it is best suited when the call is conducted within the same geography e.g. same country, as else has observed a lot of lag between the systems.

Skype Feature Ratings

High quality audio
High quality video
Low bandwidth requirements
Mobile support
Desktop sharing
Not Rated
Calendar integration
Meeting initiation
Integrates with social media
Not Rated
Record meetings / events
Not Rated
Live chat
Audience polling
Not Rated
Not Rated
User authentication
Not Rated
Participant roles & permissions
Not Rated
Confidential attendee list
Not Rated