Probably the best free collaboration tool
July 19, 2021

Probably the best free collaboration tool

Anonymous | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User

Overall Satisfaction with Skype

Skype is used across our whole organization as the main tactical communication tool for coordination of maintenance windows and to quickly discuss working questions with various teams. There are plenty of "permanent" chat groups as well as a bunch of "temporary" ones that change their names depending on the situation. It certainly lacks integration with corporate mail system but allows for better cross-platform flexibility comparing to some free alternatives we tried.
  • Skype saves money particularly well since it's free
  • Skype allows one-to-one interaction as well as easily maintainable group discussions
  • Skype has screen sharing capabilities which become much better recently
  • Reliability - Skype sometimes is not very reliable in delivering messages right away
  • Notification management - the "smart" notification feature is not easy to find and properly configure
  • Integration - there is no integration with corporate email system
  • Security - there is no easy control of chat group members in case of resource rotation
  • Only one word - it's free
We have Cisco Jabber, Zoom and Rocket. Chat rolled out across organizations but they all lack the flexibility and attractiveness of Skype when it's coming to day-to-day work and solving business needs, even though they possess some important features and characteristics that Skype lacks, such as additional security and integration.

Do you think Skype delivers good value for the price?


Are you happy with Skype's feature set?


Did Skype live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Skype go as expected?

I wasn't involved with the implementation phase

Would you buy Skype again?


Skype is very well suited for handling discussions of matters not involving private/sensitive information. It is definitely just fine for any personal conversations and group chats. I could not recommend it for anything involving PII or any other sensitive data since chat membership control is very unreliable once the chat grows large.

Skype Feature Ratings

High quality audio
High quality video
Low bandwidth requirements
Mobile support
Desktop sharing
Live chat
User authentication
Participant roles & permissions