Skype for Biz Review
October 21, 2016

Skype for Biz Review

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Skype for Business

It's being used across the entire organization as our instant communication tool. We're also using it for conference calls with its VOIP system.

Pros

  • It integrates with all conference room configurations so it's a seamless bridge with people from various locations.
  • The chat feature makes it easy to share messages as well as large files quickly.
  • It's universal, meaning most people have it installed.

Cons

  • The connection is dropped a third of the time, though this might be due to weak internet connection.
Skype for Business is well suited for conference bridges with employees in many different locations. It's well suited for video conferences as well and works very well in a large office setting for instant communication. It's also very well suited in a marketing function, where many creative assets are shared across chat many times a day. It's probably less appropriate for businesses that don't work in a typical office setting - i.e. with desktops rather than mobile phones/tablets/more BYO - because many colleagues have mentioned it's not great for keeping in touch on the go.

Skype for Business / Lync (discontinued) Feature Ratings

6.3
High quality audio
7
High quality video
10
Low bandwidth requirements
4
Mobile support
4
6.5
Desktop sharing
10
Whiteboards
3
10.0
Calendar integration
10
Meeting initiation
10
10.0
Live chat
10
Not Rated
Participant roles & permissions
Not Rated
VoIP system collaboration ()
Not Rated
Web and Video Conferencing ()
Not Rated

Comments

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