An effective communication software
July 06, 2019

An effective communication software

Adriano Reis | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Skype for Business (formerly Lync)

Currently, Skype for Business is being used across the whole organization. Skype for Business helps a lot, in the part of communicating with team workers, you do not need to send emails or to look after someone around the factory, you just need to send them a skype message, that can be via voice, video, or just a normal message.
  • Helps team workers to communicate.
  • Facilitates the sharing of information.
  • You can present to someone by sharing your screen, even is a conference, where more than two people are presenting.
  • Easily can find anyone on the organization, just by searching for his name.
  • When you do not have a great network connection, Skype can be very slow, and even freeze the conversation.
  • When sharing screen, sometimes it can bug, and you do not see anything, then you have to reset connection.
  • I think it lacks of customization options.
  • Integration with Microsoft 365.
  • A better decision making process.
  • No need to be physically present in meeting is a great aspect of Skype.
We decided to use Skype for business because of its excellent background and the integration with all Microsoft apps, mainly because of Office 365.
Skype for Business is really useful whenever you have a meeting that you need to present something, but you cannot be in a meeting room or something like that. Then you use Skype for Business video conferences or just share your screen with one or more people and present them your projects.

Skype for Business, now part of Microsoft Teams Feature Ratings

High quality audio
9
High quality video
9
Low bandwidth requirements
6
Mobile support
6
Desktop sharing
9
Whiteboards
8
Calendar integration
10
Meeting initiation
10
Integrates with social media
6
Record meetings / events
7
Slideshows
9
Live chat
8
Audience polling
9
Q&A
7
User authentication
9
Participant roles & permissions
8
Confidential attendee list
8