Item: Skype for Business, now part of Microsoft Teams
Rating: 9
Author: Denis Pereira

Use Cases and Deployment Scope

It is very easy to use the software. It has a very friendly interface. With it, it is possible to get in touch with people from other sectors without having to go around. Besides being a very light program, it also is a program that does not require much processing power. The cost to the company is very low.

Pros and Cons

Very easy to use.
Low cost for the company.
Provides lectures (audio and video), plus screen and file sharing.
Takes up little space and is synchronized via SSO (Single Sing On).

I believe it could be linked with other Skypes, in addition to internally.
Needs a good connection to use.
If the person is offline, it is not possible to leave a message. I think I could change that.

Return on Investment

Agility in financial and development processes.
End user can easily use.
Easy implementation and configuration with Single Sing On (SSO).

Alternatives Considered

Microsoft 365 Business and Oracle Enterprise Single Sign-On

Microsoft Skype for Business has a friendly interface, besides being much more in account than other programs, it is very easy to implement and synchronize with each login inside the active directory. Skype has been easily implemented and has been in production for more than 5 years.

Other Software Used

BMC Remedy Asset Management, Visual Studio IDE, Microsoft Teams

Likelihood to Recommend

Overall, Skype for Business is an excellent communication tool, delivering speed. Helping to get in touch with people who stay farthest inside the company. I believe that in general, Skype does not have many negative points, I recommend this program to other users. It works perfectly for small and large companies.

Excellent program for communication within the company

Overall Satisfaction with Skype for Business (formerly Lync)