Easy to use software for virtual or remote teams
September 16, 2019

Easy to use software for virtual or remote teams

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Skype for Business (formerly Lync)

I work in an organization with 70+ different sites located hundreds of miles apart. We needed a reliable video conferencing and content sharing software. Skype for Business provides us with that functionality. It has made sharing our work a lot easier as users can share their computer screens to see in real-time what issues are at the other end.

Pros

  • Quick text chat with your colleagues.
  • Excellent quality audio and video calls.
  • Very easy to share your computer screen with other team members and if required, give them control of your PC.

Cons

  • If the computer screen is shared with other users, it slows down the computer speed. It's a common problem across the organization.
  • Although it's supposed to be integrated with MS Outlook, sometimes it doesn't accept outlook credentials and keeps asking password although still logged in and working.
  • When you are controlling another personal computer, the big black screen showing Skype window keeps popping up.
  • The interface needs improvement. MS Teams has a better interface.
  • Makes interacting with remote team members very easy.
  • Can see the current status of every team member to know if somebody is busy or free or at a desk or away from the desk.
It is recommended by my organization so I don't have any say in that matter.
Skype is supported by our local IT so I can say much about support from Skype but it usually runs fine.

Do you think Skype for Business / Lync (discontinued) delivers good value for the price?

Yes

Are you happy with Skype for Business / Lync (discontinued)'s feature set?

Yes

Did Skype for Business / Lync (discontinued) live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Skype for Business / Lync (discontinued) go as expected?

I wasn't involved with the implementation phase

Would you buy Skype for Business / Lync (discontinued) again?

Yes

If you want to work in a virtual team environment, Skype for Business is a really good product. Its audio call quality is excellent and sharing your computer screen or presenting something on your computer to your virtual team is really easy. The interface does need a bit of makeover and but functionality wise it has never let us down. Automatic integration with LDAP and Outlook is also great so that you can easily find other members in your organizations and add them to your team group.

Skype for Business / Lync (discontinued) Feature Ratings

8.0
High quality audio
8
High quality video
8
Low bandwidth requirements
Not Rated
Mobile support
Not Rated
6.0
Desktop sharing
6
Whiteboards
Not Rated
8.0
Calendar integration
8
Meeting initiation
8
Record meetings / events
Not Rated
Slideshows
Not Rated
8.0
Live chat
8
Audience polling
Not Rated
Q&A
Not Rated
6.0
User authentication
6
Participant roles & permissions
Not Rated
Confidential attendee list
Not Rated
VoIP system collaboration ()
Not Rated
Web and Video Conferencing ()
Not Rated

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