Item: Skype for Business, now part of Microsoft Teams
Rating: 8
Author: Verified User

Use Cases and Deployment Scope

We use Skype for business for almost all business meetings, being an international organization and having to work with colleagues mostly outside of the country skype for business is one of the tools which is part of the startup list in our desktops, workstations, and laptops some of us use it even in our handheld devices. The only feature which was missing in the version which our company was using is the ability to transfer files this is one of the most used tools/software for most of us.

Pros and Cons

conference calls
messaging with notification
syncing with outlook calendar
status settings
organization of contacts
conversation history
connection to corporate directory
organization charts

file sharing
task tracking as a group
multi screen sharing
Multiple presenters
connection with other productivity applications

Return on Investment

most preferred communication tool
easy to track meetings at one place
group calls
group chats
organization of contacts
connect with organization chart

Alternatives Considered

Microsoft Teams and Zoom

We have recently started using the tools which I listed above, these are contemporary with all the additional features required for the world which is looking at the work from home option as the new normal, some functions in our organization are thinking of completely making work from home as a full-time option. having said this, there are several new use cases coming into the picture which require concurrent updates and sharing thoughts visually as if we do if we were in a common room, with the whiteboards, and so on. Skype for business is losing the sheen to this millennial software.

Key Insights

Do you think Skype for Business, now part of Microsoft Teams delivers good value for the price?

Yes

Are you happy with Skype for Business, now part of Microsoft Teams's feature set?

Yes

Did Skype for Business, now part of Microsoft Teams live up to sales and marketing promises?

Yes

Did implementation of Skype for Business, now part of Microsoft Teams go as expected?

I wasn't involved with the implementation phase

Would you buy Skype for Business, now part of Microsoft Teams again?

Other Software Used

Miro, Mentimeter, Microsoft Teams, Adobe Acrobat Reader DC

Likelihood to Recommend

Organization of meetings were a cakewalk when I started using Skype for business back in 2014, I was able to check the calendars of colleagues when I try to schedule a meeting, this was so easy and precise, there was no need to check back with each of them for their availability and so on. Proposing a new time by tentatively accepting the meeting invite is something which I first learned on Skype for business we have always felt that the file transfer option could have been added for better track of conversations and the related documents which are shared over one platform itself.

The First video conference tool I have ever used

Overall Satisfaction with Skype for Business (formerly Lync), now part of Microsoft Teams