Slack is effective for communication
August 04, 2016

Slack is effective for communication

Steve Surya | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Slack

Slack is being used by our company to manage communication within the business development group. We also use slack with a few clients. So our project team and our business development teams use Slack to communicate. Using Slack we communicate and share our sales agreements and project documents. Slack keeps the history of our communication and we can review it anytime.
  • First of all, having a App for Mac really helps a lot. I started using Slack on the web initially but then moved to Slack App for my Macbook. It's fast and shows notifications whenever there is a message.
  • It helps with sharing documents. The documents can be shared and saved to Slack cloud.
  • Creating channels helps a lot. We can invite other team members and our clients within channels to communicate with them.
  • Mobile app for Slack works great as well.
  • Voice Communication: As of now Slack does not offer Voice calls. But this is a necessary feature. If Slack team can bring this functionality, it would be great.
  • If I have to join a channel of a client, I have to login to a different team. But if slack could offer a way to add anyone from a different team right into our team, then it would be easy.
  • Helps with business communication
  • Helps with sharing legal documents
  • Fast communication using channels
I used a number of softwares for communication purposes. Slack offers some unique features. It integrated with a number of third party services like GIT. Slack offers channels to communicate with more than one person. The channels can be set with a topic name for discussions. Because of the number of features, we selected Slack.
Slack is best for communicating with clients and your peers. It documents all communication effectively and stores the documents. Slack can be accessed anywhere using the App or the browser version. Slack does not work with voice calls. This is one functionality which is in most demand from the slack team and they should consider adding this.

Slack Feature Ratings

Scheduling
9
Workflow Automation
8
Mobile Access
10
Search
10
Chat
10
Notifications
10
Discussions
10
Surveys
Not Rated
Internal knowledgebase
8
Integrates with GoToMeeting
Not Rated
Integrates with Gmail and Google Hangouts
9
Integrates with Outlook
Not Rated
Versioning
9
Video files
9
Audio files
10
Document collaboration
9
Advanced security features
10
Integrates with Google Drive
10
Device sync
9