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The BEST Communication Application EVER!
December 23, 2020

The BEST Communication Application EVER!

Diamond Jeffries | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Slack

Slack is used throughout the whole company as a way of communicating with everybody in a quick way. Easy to use and allows everybody in different departments to have their own channels to communicate in without involving the whole company. Honestly, the best communication software I have ever used in a work setting.
  • Easy to communicate.
  • Simple to find everybody in your network.
  • Use of gifs and emojis is absolutely hilarious.
  • Love that the color schemes can be changed to user's preference.
  • Should be able to see old messages after 30 days.
  • Notifications should go out when new message is posted in group chats, not just when mentioned.
  • The notification noise is something I wish I could turn off.
  • Made it much easier to solve issues quickly without waiting to get a call or email back from somebody.
  • Enough privacy to speak to management about private issues.
  • Makes it easier to connect with peers without having to share personal information like phone numbers.

Do you think Slack delivers good value for the price?

Yes

Are you happy with Slack's feature set?

Yes

Did Slack live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Slack go as expected?

I wasn't involved with the implementation phase

Would you buy Slack again?

Yes

Slack is perfect when you want a quick way to contact anybody within the company. Easy to search anybody's name and send them a private message or even create your own group chat with multiple people you want to be in the same conversation. This app gets NO bad reviews from me.

Slack Feature Ratings

Project Management
10.0
Task Management
10
Gantt Charts
10
Scheduling
10
Workflow Automation
10
Mobile Access
10
Search
10
Visual planning tools
10
Communication
10.0
Chat
10
Notifications
10
Discussions
10
Surveys
10
Internal knowledgebase
10
Integrates with GoToMeeting
10
Integrates with Gmail and Google Hangouts
10
Integrates with Outlook
10
File Sharing & Management
10.0
Versioning
10
Video files
10
Audio files
10
Document collaboration
10
Access control
10
Advanced security features
10
Integrates with Google Drive
10
Device sync
10

Using Slack

From regular call center reps, people who work from home, all the way up to management. Great way to talk to the owner without having to go through anybody else to get to him. Just all around an easy way to communicate with ANYBODY in the company without inconveniencing anybody else.
  • Communication.
  • Company announcements.
  • Encouragement and goals.
It is just an all around excellent product for a company with over 100 employees whom work in various locations around the country. We have remote workers, as well as people that work in the office every shift, so it makes it much easier to communicate with everybody in the simplest and fastest way.

Using Slack

It is so simple to use, children in school could use it to communicate during this virtual learning time we are in. It's a perfect tool to get a group of people on a secured network and program to be able to communicate properly and effectively to complete overall task!
ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • Using gifs and emojis.
  • Communicating with the head of the company.
  • Easy to find info and resources provided by the company.
Yes, but I don't use it