Slack cuts the fat off of typed communication
March 15, 2021

Slack cuts the fat off of typed communication

Jeremy Hawes | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Slack

Slack creates a stream of typed communication between various groups and channels. Groups could be thought of as different collectives of people that communicate for a general topic (e.g., you might join a group that focuses exclusively on WordPress and then another that focuses on Shopify). Within the groups there are also channels, which allow you to even further narrow down your focus of conversation (e.g., development, design, debugging, etc.). Easily-to-add links, attachments, and lots of third-party integrations make communication even more robust.
  • Fast and friendly user interface
  • Attachments are easily referenced
  • Private communication and group communication
  • Target other users in conversation to sent them alerts
  • Useful and controllable notification options
  • Third-party integrations
  • Search functionality could use improvement
  • Desktop alerts don't always fire
  • Allowed my team to collaborate despite distance and separate time zones
  • Helped us coordinate meetings and share files/screenshots
The others got discontinued, but Slack is a step beyond them anyway.

Do you think Slack delivers good value for the price?

Yes

Are you happy with Slack's feature set?

Yes

Did Slack live up to sales and marketing promises?

Yes

Did implementation of Slack go as expected?

Yes

Would you buy Slack again?

Yes

Slack is best suited for small and medium-sized teams that need to collaborate. This collaboration could be when workers are separated or even when they are in the same office.

Slack Feature Ratings

Task Management
4
Gantt Charts
Not Rated
Scheduling
3
Workflow Automation
Not Rated
Mobile Access
10
Search
5
Visual planning tools
Not Rated
Chat
10
Notifications
7
Discussions
9
Surveys
8
Internal knowledgebase
Not Rated
Integrates with GoToMeeting
10
Integrates with Gmail and Google Hangouts
10
Integrates with Outlook
10
Versioning
Not Rated
Video files
5
Audio files
5
Document collaboration
5
Access control
Not Rated
Advanced security features
Not Rated
Integrates with Google Drive
8
Device sync
Not Rated