Powerful, Intuitive, and Fun
November 18, 2021

Powerful, Intuitive, and Fun

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Slack

Slack is being used across our organization. It helps ensure that our teams and ICs are aligned and in communication at all times. It also helps us organize notes/updates/questions/issues by the customer, topic, and more.
  • Slack is very intuitive. It's easy to learn and easy to use.
  • The integrations are seamless and make life much easier.
  • The UI is easy on the eyes and enjoyable to work in.
  • Notifications can be customized to make sure you see messages when you need, and don't when you don't want to.
  • Stacking multiple "workplaces" allows you to connect with multiple networks within a single app.
  • Workflow [automation is] very powerful and helps simply otherwise messy/manual processes.
  • Very powerful search function, able to easily find anything you're looking for.
  • Copy/pasting text from slack can sometimes have weird formatting to it. Forces you to paste without formatting which can remove formatting that you want to maintain. By default, when you comment on a thread, it opts you into notifications for future comments on that thread. Would be nice to have this default to opt-out, and have the choice to opt-in instead.
  • It has allowed our org and previous [organizations] I've worked to continue collaborating and maintain team efficiency as we were forced to start working remotely.
  • Integrations with Google, Zoom, and other tools save previous time

Do you think Slack delivers good value for the price?

Not sure

Are you happy with Slack's feature set?

Yes

Did Slack live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Slack go as expected?

I wasn't involved with the implementation phase

Would you buy Slack again?

Yes

Slack Is great for professional use and personal use. It's a great place to share files, media, messages, and keep track of processes with very minimal friction. It's fun and easy to use, it integrates with most of the tools you use, and it keeps you connected in an a world where we're otherwise very disconnected.

Slack Feature Ratings

Task Management
Not Rated
Gantt Charts
Not Rated
Scheduling
Not Rated
Workflow Automation
10
Mobile Access
10
Search
10
Visual planning tools
Not Rated
Chat
10
Notifications
10
Discussions
10
Surveys
10
Internal knowledgebase
10
Integrates with GoToMeeting
Not Rated
Integrates with Gmail and Google Hangouts
10
Integrates with Outlook
Not Rated
Versioning
Not Rated
Video files
10
Audio files
10
Document collaboration
Not Rated
Access control
Not Rated
Advanced security features
Not Rated
Integrates with Google Drive
10
Device sync
10