Top Communication Platform
January 05, 2023

Top Communication Platform

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Slack

We use Slack as our primary communication platform, it's very secure and easy to use. It comes with web hooks which we can link to almost anything. And more than a communication tool, we also integrate it with various observability solutions for alerting. Apart from that it comes with bots which make lives easier.
  • Chat application within and outside organization
  • Bots to make things easier
  • Web hooks to integrate and send automatic notifications
  • Emoji and sticker support is delight
  • Text formatting could be improved.
  • Support for tables need to be added
  • Reply suggestions will be helpful
  • Save cost with automation
Its user interface is very intuitive and offers lot of features and it is very fast. The notifications are good and customisable The webhooks are helpfull The bot is very unique feature The huddle is a delight and plays lovely sound when you are the only one in the room

Do you think Slack delivers good value for the price?

Yes

Are you happy with Slack's feature set?

Yes

Did Slack live up to sales and marketing promises?

Yes

Did implementation of Slack go as expected?

Yes

Would you buy Slack again?

Yes

AWS CodeBuild, Amazon Elastic Compute Cloud (EC2), Amazon Elastic Kubernetes Service (EKS)
It helped a lot as a communication platform which has amazing support for both desktop and mobile. The webhooks save lot of time and effort and helps to act on time. The bots make things quick and automatic. The code formatting in text helps developers a lot Allowing multiple organisations coexist in single channel with custom restrictions helps to collaborate better.

Slack Feature Ratings

Task Management
9
Scheduling
9
Workflow Automation
8
Mobile Access
9
Search
9
Visual planning tools
8
Chat
9
Notifications
9
Discussions
9
Surveys
9
Internal knowledgebase
9
Integrates with GoToMeeting
9
Integrates with Gmail and Google Hangouts
9
Integrates with Outlook
9
Versioning
9
Video files
10
Audio files
9
Document collaboration
9
Access control
10
Advanced security features
8
Integrates with Google Drive
7
Device sync
8