Easy like a text message
December 29, 2023

Easy like a text message

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Slack

We use it for quick communication. Sometimes if an email does not make sense we use Slack. It is good for quick check ins and questions that do not require a whole lot of context or forwarded information. I like it best for questions and being able to update people on what i am working on and if there is anything i can do for them etc.
  • quick
  • user friendly
  • good settings
  • I would like to see a send button so it does not automatically send when hitting enter
  • I think it would be nice to store more messages
  • efficiency of work
  • communication flow
  • work culture - ability to connect from anywhere

Do you think Slack delivers good value for the price?

Not sure

Are you happy with Slack's feature set?

Yes

Did Slack live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Slack go as expected?

I wasn't involved with the implementation phase

Would you buy Slack again?

Yes

It is definitely suited for quick and easy communication. I would say less so for lengthy conversations or ones that require a lot of background info or context... that might be easier via an email chain... My favorite use of Slack is for questions or check ins/updates. Just quick messages. Otherwise it is easy to get lost since it is kinda like a text chain where the most recent is closest but it can be harder to find previous messages where in email that might be easier to record.

Slack Feature Ratings

Mobile Access
10
Search
5
Chat
10
Notifications
10
Discussions
10
Video files
7
Audio files
7