Slack the master communication toolđ
October 22, 2024
Slack the master communication toolđ
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Slack
In my organisation we use the Slack channel as an everyday communication tool to get important business updates, to pass on important information amoungst customer sales agents related to customer profiles about any updates that need to be made on them. Its excellent ability to enable users to create work groups and pin important information in them is out of thos world.
Pros
- Create work groups
- Ability to pass on important business updates within the business
- The ability to make and receive calls
Cons
- Enable receiver to Delete confidential information sent to you that you might mot like being passed on to any other individual
- Call quality
- Voice note quality
- Everyone within the business is informed of important business updates throughout the day.
- We are able to monitor customer satisfaction with the customer service reviews that come in on a daily basis
- We are able to get swift responses from managers when requesting assistance with customer profiles
Do you think Slack delivers good value for the price?
Yes
Are you happy with Slack's feature set?
Yes
Did Slack live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Slack go as expected?
I wasn't involved with the implementation phase
Would you buy Slack again?
Yes
Comments
Please log in to join the conversation