Slack helps me for complex sales
January 16, 2025

Slack helps me for complex sales

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Slack

I've used Slack for several years at the point and across multiple orgs. It has helped for project management when multiple people and departments are involved. Also, I love the integrations with external apps like Salesforce and Google to drive consistency within Slack without ever having to leave the Slack app.

Pros

  • Internal communications
  • Grouping for project management
  • Integrations with other software commonly used.

Cons

  • Sometimes I wish adding external stakeholders was easier to know the functionality without compromising our internal Slack.
  • Helps me communicate and get answers in a timely manner.
  • Helpful in looking up historical keywords or questions to self serve me as a seller
  • Low adoption by software laggard internally can prohibit timeliness.
As a power user and adopter I give it this rating because I've seen co-workers despise Slack and basically keep it on mute. I'm not sure why they do this but it can cause headaches internally when trying to communicate. For me, I love using it for the use cases I've described in my previous answers.
Slack is hands down the better tool, primarily because of all the easy to use integrations with apps like Google, Salesforce, and others. That way I can use Slack to look at multiple software we use plus collaborate internally without ever having to leave the application. Other tools are typically silo'd.

Do you think Slack delivers good value for the price?

Yes

Are you happy with Slack's feature set?

Yes

Did Slack live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Slack go as expected?

I wasn't involved with the implementation phase

Would you buy Slack again?

Yes

It's great for internal communication to gather quick responses. It's sort of like our go-to whenever communication is needed, especially with the rise of remote work. Additionally, the grouping capability helps to keep projects management and communication on task throughout the timeline. I'd say it's less appropriate for goofy groups that I get added to that I end up muting.

Slack Feature Ratings

Project Management
8.5
Task Management
10
Scheduling
6
Workflow Automation
8
Mobile Access
10
Search
9
Visual planning tools
8
Communication
9.4
Chat
10
Notifications
10
Discussions
10
Surveys
9
Internal knowledgebase
8
File Sharing & Management
10.0
Versioning
10
Video files
10
Audio files
10
Document collaboration
10
Access control
10
Advanced security features
10
Device sync
10

Comments

More Reviews of Slack

  1. Home
  2. Collaboration Tools
  3. Slack Reviews
  4. User Review of Slack