A simple app with a high level of configuration
March 31, 2025

A simple app with a high level of configuration

Tony Dib | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Slack

We use Slack for all our team chat communications and day to day operations. As we have many different teams and cross team dynamics, Slack offers an easy to use real time communication, file sharing, and group calls in an easy to use packaged application or web client.

Pros

  • Real time chat messaging
  • Private and public channels
  • Huddles for voice and video calls

Cons

  • Private channels can't be made public, even by the channel owner.
  • Channels cannot be made into group chats
  • The Slack application does occasionally crash or cause other system issues though quite rare
  • Slack has given us a big positive return on investment due to how much we rely on in for day to day and critical action items
Slack is fairly easy to use at a surface level while giving a lot of granularity controls and tools for more advanced users
Slack is very good for tech stack focused businesses with the automations and notification controls that can be set.

Do you think Slack delivers good value for the price?

Yes

Are you happy with Slack's feature set?

Yes

Did Slack live up to sales and marketing promises?

Yes

Did implementation of Slack go as expected?

Yes

Would you buy Slack again?

Yes

Slack is still one of the best chat applications to use as compared to other similar tools such as Microsoft Teams, Google Chat, etc due to being less restrictive to using a certain provider and having all the top end features you would want that other platforms may lack.

Slack Feature Ratings

Task Management
9
Scheduling
10
Workflow Automation
10
Mobile Access
10
Search
2
Visual planning tools
8
Chat
9
Notifications
9
Discussions
10
Surveys
9
Internal knowledgebase
8
Video files
9
Audio files
9
Document collaboration
8
Access control
9
Advanced security features
8
Device sync
10

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