Item: Slack
Rating: 10
Author: Verified User

Overall Satisfaction with Slack

Use Cases and Deployment Scope

My organization uses Slack to communicate seamlessly with our colleagues and share information with one another. It allows us to quickly reach one another and stay informed .

Pros and Cons

Pros

Quick communication
Custom channels

Cons

More artificial intelligence features

Return on Investment

Increased cross functional collaboration
Improved regional collaboration

Slack is extremely user friendly to those who have not used it before because the features are clearly laid out. It’s easy to search for specific chats, find keyword information, and share information within the chats.

Alternatives Considered

Microsoft Teams

I like that Slack is built for the future whereas Microsoft Teams feels stuck in the past. Slack is much easier to use and always improving its features.

Key Insights

Do you think Slack delivers good value for the price?

Not sure

Are you happy with Slack's feature set?

Yes

Did Slack live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Slack go as expected?

I wasn't involved with the implementation phase

Would you buy Slack again?

Yes

Likelihood to Recommend

Slack is well suited for organizations that require quick communication as well as the ability to cross functionally collaborate. It is also great for organizations with different regional offices who need to stay connected across time zones.

Slack Feature Ratings

Comments

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Slack for cross functional collaboration