Effective easy to use and better than Teams
Overall Satisfaction with Slack
Effective communication for staff working in the office and remote. Working remote shouldn't be a disadvantage so to have the ability to chat to and instantly call people makes project work significantly easier. Adding on top of that the integrations with our tech stack, it makes collaboration and multi department work a smoother process.
Pros
- Integration with software
- Easy to use layout
- Instant messaging for effective remote staff communication
- Ability to message outside of hours without staff feeling they need to respond
Cons
- Some of the reminders about words can be annoying
- Message searching can be challenging
- Finding media within chats
- Accurate status of people you're messaging - whether they're online or not
- Saved us £30,000 in total by employing remote rather than having to hire someone full-time in the office
Microsoft Teams is the closest alternative. Its ability to link up with the calendar is useful. However, Slack is on a different level in terms of usability and functionality to be able to integrate with different softwares.
WhatsApp Business doesn't have the same function as it's more used for communication externally rather than internally. Also doesn't have the same level of integration.
WhatsApp Business doesn't have the same function as it's more used for communication externally rather than internally. Also doesn't have the same level of integration.
Do you think Slack delivers good value for the price?
Yes
Are you happy with Slack's feature set?
Yes
Did Slack live up to sales and marketing promises?
Yes
Did implementation of Slack go as expected?
Yes
Would you buy Slack again?
Yes


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