Collaborative Communication for Remote Companies
October 16, 2025

Collaborative Communication for Remote Companies

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Slack

Slack is the core communication tool used for our organization. We are a remote-first company, and this allows us to communicate quickly and easily. We also are able to set up external channels with third party partners, which allows for fast back and forth on technical issues or product questions. We rarely use email for inter-office communications any more.

Pros

  • Tracks conversations in threads to reduce channel clutter
  • Shares documents, links, images, etc easily
  • Has multiple integrations with key work tools like Asana, Notion, etc
  • Syncs easily between desktop and phone applications & can get Slack notifications in Airpods if I choose
  • Allows for easy integration with external business parties for quick, easy communication beyond email
  • Searchable history to reference previous discussions as needed

Cons

  • Huddles are easy to accidentally start sometimes when you don't mean to
  • Room for improvement on your search feature - it isn't as easy to browse answers as I'd like > it wants to send you to the most obvious path but if the answer was obvious, I wouldn't need to search for it. Too many clicks to get to all the options
  • I would like the ability to export a channel, or a particular conversation more easily. Example: We share customer feedback from multiple teams in a channel, and I'd like to be able to export it and run it through AI for synthesis
  • Definitely positively impacts partnerships > much faster communication over time-sensitive questions
  • Allows for a remote first business to communicate rapidly and easily. We would definitely not be as impactful without it.
It's really easy to use. Room for improvement on search experience, but otherwise, I have few complaints.

Do you think Slack delivers good value for the price?

Not sure

Are you happy with Slack's feature set?

Yes

Did Slack live up to sales and marketing promises?

Yes

Did implementation of Slack go as expected?

Yes

Would you buy Slack again?

Yes

Super easy, fast communication. Less appropriate for large team discussions where decisions need to be made > zoom meetings are still better here.

Slack Feature Ratings

Project Management
6.5
Task Management
5
Scheduling
5
Workflow Automation
8
Mobile Access
10
Search
6
Visual planning tools
5
Communication
9.2
Chat
10
Notifications
10
Discussions
10
Surveys
8
Internal knowledgebase
8
File Sharing & Management
8.6
Versioning
8
Video files
8
Audio files
8
Document collaboration
10
Access control
8
Advanced security features
8
Device sync
10

Comments

More Reviews of Slack

  1. Home
  2. Collaboration Tools
  3. Slack Reviews
  4. User Review of Slack