A seamless team collaboration tool.
October 15, 2025

A seamless team collaboration tool.

Lucia Carroccio | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Slack

We use Slack in our organisation for collaboration and real-time communication. The product allows to safely share information through voice and video calls. It is an easy to use tool with unlimited frequency of implementation and integrates well with Accolader, Accord and ChatCPA among other products. Slack supports a numerous number of langauages from English, German, Korea and Spanish.

Pros

  • The software is a cheaper and reliable solution for collaboration. It's implementation cost is less that $10 per month.
  • Slack has amazing customer support services. They are available 24/7.
  • User interface of the software is clean and the set up process is seamless and straightforward.

Cons

  • Mobile application of the software has very limited features.
  • The product highly depends on strong and stable internet connection which limits its usage in upcountry or areas with poor connections.
  • Slack has provided us with a reliable communication alternative and eliminated sending of emails. The product has enabled us to keep our team connected and ensured real-time communication.
  • The software has streamlined our communication processes by allowing us to collaborate from anywhere at anytime.
  • Slack allows us to solve issues quickly through direct messaging.
The product is intuitive and has a user-friendly interface.
Availability of of personalised support services.
Slack can be tailored to meet specific demands.
Effectiveness of the software in file sharing and real-time editing.
The software has a reliable whiteboard features and Canvas for quick note taking.

Do you think Slack delivers good value for the price?

Yes

Are you happy with Slack's feature set?

Yes

Did Slack live up to sales and marketing promises?

Yes

Did implementation of Slack go as expected?

Yes

Would you buy Slack again?

Yes

The product ensures real-time time collaboration and instant notifications making it easier for our teams to stay connected and alert even in areas with different time zone's.
Practicality of the software in terms of pricing and usability.
Software conviniency interms of access and availability of a wide range of integration options.
It allows easy file sharing within communication channels and DMs.

Slack Feature Ratings

Task Management
9
Scheduling
8
Workflow Automation
9
Mobile Access
10
Search
9
Visual planning tools
8
Chat
8
Notifications
9
Discussions
9
Surveys
9
Internal knowledgebase
8
Versioning
9
Video files
9
Audio files
8
Document collaboration
9
Access control
9
Advanced security features
9
Device sync
9

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