Smartlook is light years ahead of its competition, delivering best value for the money
October 27, 2021

Smartlook is light years ahead of its competition, delivering best value for the money

Chris Turowski | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Smartlook

We switched to Smartlook from some other solution in order to be able to analyze conversion funnels on the websites of our clients, but we do much more than that. We weed out some errors, analyze problems with the funnels we manage, and in general have a better understanding of what is going on on our sites.
  • Recordings are easy to view and read.
  • Filtering options are wide and intuitive.
  • Ability to create funnels is a plus.
  • You can work on past data, which means there's no rush to set up everything at once.
  • It would be nice to have more options to filter out visitors other than simply IP address. Maybe IP-ranges or countries would be nice.
  • Reducing amount of errors on our websites.
  • Find bottlenecks in our funnels and fix it to improve ROI.
So far we've found support to be creative and responsive. No issues here.
It's a very well-made tool. Very modern and easy to use.
Smartlook is couple steps ahead of the solutions we've used before. Especially when it comes to funnels.

Do you think Smartlook delivers good value for the price?

Yes

Are you happy with Smartlook's feature set?

Yes

Did Smartlook live up to sales and marketing promises?

Yes

Did implementation of Smartlook go as expected?

Yes

Would you buy Smartlook again?

Yes

ActiveCampaign, Google Workspace (formerly G Suite), LastPass for Business
It is great for analyzing funnels, finding problems in your conversion funnels. It allows you to have unlimited amount of users so sharing it across your company will not be a problem. If you use it correctly it might become your best tool in the toolbox.