Overall Satisfaction with Smartlook
We switched to Smartlook from some other solution in order to be able to analyze conversion funnels on the websites of our clients, but we do much more than that. We weed out some errors, analyze problems with the funnels we manage, and in general have a better understanding of what is going on on our sites.
- Recordings are easy to view and read.
- Filtering options are wide and intuitive.
- Ability to create funnels is a plus.
- You can work on past data, which means there's no rush to set up everything at once.
- It would be nice to have more options to filter out visitors other than simply IP address. Maybe IP-ranges or countries would be nice.
- Reducing amount of errors on our websites.
- Find bottlenecks in our funnels and fix it to improve ROI.
Do you think Smartlook delivers good value for the price?
Are you happy with Smartlook's feature set?
Did Smartlook live up to sales and marketing promises?
Did implementation of Smartlook go as expected?
Would you buy Smartlook again?