Item: SmartRecruiters
Rating: 9
Author: Verified User

Use Cases and Deployment Scope

We use it as our single recruiting system globally.

Pros and Cons

It has a simple learning curve for hiring managers.
It sets a very low barrier for candidates to apply.
SmartRecruiters is very modern and continues to evolve.

Its reporting is good, but there is room for improvement.
Their training on new features could be better.

Return on Investment

We have been able to reduce our reliance on recruiting agencies.
SmartRecruiters has made it easy for us to be consistent with our job ads and our process for recruiting.

Alternatives Considered

Greenhouse, Lumesse (Discontinued), iCIMS Talent Cloud and Jobvite

Overall, SmartRecruiters is more modern, cutting edge and has an easier learning curve than the others we evaluated.

Key Insights

Do you think SmartRecruiters delivers good value for the price?

Yes

Are you happy with SmartRecruiters's feature set?

Yes

Did SmartRecruiters live up to sales and marketing promises?

Yes

Did implementation of SmartRecruiters go as expected?

Yes

Would you buy SmartRecruiters again?

Yes

Usability

It really is a solid, easy to learn and use system that keeps up with the changes in the market. They are dedicated to our success and learning in this space.

Support Rating

Our account manager is very responsive to our needs, however, their helpdesk support tends to take a while to address any issues that are not quick fixes.

Likelihood to Recommend

For a company where department managers do the recruiting, it provides a low barrier to learning and using the system.

Good for companies without recruiters

Software Version

Overall Satisfaction with SmartRecruiters