Complex to Use but Sometime Worth It
October 18, 2017

Complex to Use but Sometime Worth It

Anonymous | TrustRadius Reviewer
Score 3 out of 10
Vetted Review
Verified User

Overall Satisfaction with Smartsheet

Smartsheet was used across our organisation to manage in a controlled deadline framework. It was good to have some visual dependency between parts of a project and being able to visualize where the team stands on the project in comparison to the ideal timing for delivery. Management members were using the software as a true representation of the achievements of the organisation
  • open sharing across the organisation of the project
  • good overlapping of the dependencies between tasks of the project
  • bad user interface experience
  • difficult to get into it without proper training
  • good presentation of the project achievement to the main stakeholders
  • overflow of new work to project management teams
smartsheet performed badly in User Interface against the competition which unfortunately made the use of this software obsolete in our organisation. We finally use a series of other tools to do the same without going through the time consuming process of using smartsheet. We have built in-house time representation of where we stand on our project
If you have to launch a product, smartsheet is the best tool to make sure you got all in time for your minimum viable product. Unfortunately it would be quite time consuming for the project manager to insure all is in there but it's worth it to do it for showing achievements to the top management.

Smartsheet Feature Ratings

Task Management
5
Resource Management
4
Gantt Charts
8
Scheduling
8
Workflow Automation
3
Team Collaboration
8
Support for Agile Methodology
1
Support for Waterfall Methodology
1
Email integration
2
Mobile Access
1
Timesheet Tracking
3
Change request and Case Management
2
Budget and Expense Management
2
Quotes/estimates
8
Invoicing
7
Project & financial reporting
10
Integration with accounting software
Not Rated