Smartsheet is a excellent organization and project management software!
December 20, 2019

Smartsheet is a excellent organization and project management software!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Smartsheet

As a licensing and appointment coordinator, I personally use it mostly to keep track of license and appointment renewals. We also use it go manage new projects and relationships.

Pros

  • You can set reminders to alert you of due dates and expiration dates. This is crucial for my position since I'm responsible for renewing licenses and agent appointments. Love it!
  • Keeps me organized! You can sort information in various ways to keep projects and deadlines managed and very user-friendly. You can also give outside parties access which is great for conference calls/meetings.

Cons

  • It seems like it took a while to learn the functions of the Smartsheet since there are so many. It was a little bit of a robust learning process but once you get used to navigating around it's great.
  • One of the things about Smartsheet that could be better is the ability to copy info from one sheet and create a new sheet.
  • I am not sure since I am only a user but I've heard excellent comments from others who use it within my company.
I haven't used another product similar to this one. I typically use Google Sheets and Documents to manage my work.
I use Smartsheets for more basic functions so I would give it a 10. However, I know it has many, many great features but I cannot speak from experience on those.

Do you think Smartsheet delivers good value for the price?

Yes

Are you happy with Smartsheet's feature set?

Yes

Did Smartsheet live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Smartsheet go as expected?

I wasn't involved with the implementation phase

Would you buy Smartsheet again?

Yes

I managed licenses for many individuals which are due for renewal at all different times of the year. Smartsheet alerts me when a license will be expiring and helps to keep me on task. As far as copying one sheet to another and updating info on the new sheet, this program would be less ideal since it doesn't have that ability as far as I'm aware of.

Smartsheet Feature Ratings

Project Management
8.8
Task Management
10
Resource Management
Not Rated
Gantt Charts
Not Rated
Scheduling
10
Workflow Automation
8
Team Collaboration
8
Support for Agile Methodology
Not Rated
Support for Waterfall Methodology
Not Rated
Document Management
8
Email integration
Not Rated
Mobile Access
Not Rated
Timesheet Tracking
Not Rated
Change request and Case Management
Not Rated
Budget and Expense Management
Not Rated
Professional Services Automation
Not Rated
Quotes/estimates
Not Rated
Invoicing
Not Rated
Project & financial reporting
Not Rated
Integration with accounting software
Not Rated

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