SolarWinds Pingdom - Just Do it!
January 18, 2022

SolarWinds Pingdom - Just Do it!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version


Overall Satisfaction with SolarWinds Pingdom

We use SolarWinds for a few use cases. Most importantly we use SolarWinds Pingdom to manage our server network down/up status. We've always received stellar customer services and the product has worked for us without error. When we have a server that is down, our team is notified via text and email based upon our notification configuration.
  • Customer Service
  • User Experience
  • User Interface
  • Notifications
  • Product team focus on down status misreports
  • It's reduced redundancies within team staffing
Customer service from Solarwinds has always been stellar. We've never gone unnoticed, even though we're currently within their tail segment. They're a great partner to us and indeed an important one. When we've had to submit a ticket, we've always received a response within 24 hours. I'd highly recommend SolarWinds to any organization with a server network.

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SolarWinds Pingdom is best suited for companies seeking a solution to notify them if they have servers that are down. There are other solutions, which provide for a rich and full system solution, but I think they're the best at one of the most important needs for any company with a customer facing server: down/up status.