SolarWinds Pingdom - Just Do it!
January 18, 2022

SolarWinds Pingdom - Just Do it!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Standard

Overall Satisfaction with SolarWinds Pingdom

We use SolarWinds for a few use cases. Most importantly we use SolarWinds Pingdom to manage our server network down/up status. We've always received stellar customer services and the product has worked for us without error. When we have a server that is down, our team is notified via text and email based upon our notification configuration.

Pros

  • Customer Service
  • User Experience
  • User Interface
  • Notifications

Cons

  • Product team focus on down status misreports
  • It's reduced redundancies within team staffing
Customer service from Solarwinds has always been stellar. We've never gone unnoticed, even though we're currently within their tail segment. They're a great partner to us and indeed an important one. When we've had to submit a ticket, we've always received a response within 24 hours. I'd highly recommend SolarWinds to any organization with a server network.

Do you think SolarWinds Pingdom delivers good value for the price?

Yes

Are you happy with SolarWinds Pingdom's feature set?

Yes

Did SolarWinds Pingdom live up to sales and marketing promises?

Yes

Did implementation of SolarWinds Pingdom go as expected?

Yes

Would you buy SolarWinds Pingdom again?

Yes

Atlassian JIRA Align (formerly AgileCraft), Microsoft Teams, Twilio
SolarWinds Pingdom is best suited for companies seeking a solution to notify them if they have servers that are down. There are other solutions, which provide for a rich and full system solution, but I think they're the best at one of the most important needs for any company with a customer facing server: down/up status.

Comments

More Reviews of SolarWinds Pingdom

  1. Home
  2. Digital Experience Monitoring (DEM) Tools
  3. SolarWinds Pingdom Reviews
  4. User Review of SolarWinds Pingdom