A complete automation of sales incentives- "SPIFF"
Updated June 28, 2022
A complete automation of sales incentives- "SPIFF"
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Spiff
Spiff is used seamlessly for sales commissions/incentives calculations and as a disbursement tool in the organisation. It's being used in the whole organisation by whoever is eligible for incentives. The live update & sync for calculating the commissions transparently, otherwise it's very difficult for an employee to track their incentives.
- Live sync & record of incentives.
- Calculation is very transparent.
- Commission break down bar chart percentage-wise.
- Customer support centre is quick to react.
- More clear rules while syncing the sales data from other platform.
- Avoiding some duplicate or not relevant entries.
- Better dashboard.
- It definitely helps sales rep to motivate and plan his goals.
- Calculation made easy and live.
- Automated, no need of human intervention so there's a cost savings.
Yes, commissions are more transparent and live and are readily available for anyone to track and see where he is going.
- Xactly Commission Expense Accounting (CEA)
Complete automations, live sync of data, simple dashboard to understand, sales incentive customisation & plan creation.
Do you think Spiff delivers good value for the price?
Yes
Are you happy with Spiff's feature set?
Yes
Did Spiff live up to sales and marketing promises?
Yes
Did implementation of Spiff go as expected?
I wasn't involved with the implementation phase
Would you buy Spiff again?
Yes
Spiff Feature Ratings
Using Spiff
300 - Mostly sales
3 - 1. Overall knowledge of the commission matrix region wise
2. Analytical skilled people
3. knowledge of software operations
4. ability to analyse and interpret data and
5. Knowledge of sales
2. Analytical skilled people
3. knowledge of software operations
4. ability to analyse and interpret data and
5. Knowledge of sales
- commission payouts
- sales Performance matrix analysis
- gap analysis parameter wise
- performance analysis
- sales personwise
- Person wise analysis & matrix
- crediting the best sales champ for the region
Evaluating Spiff and Competitors
Yes - Xactly , it was a cumbersome software and not user friendly. difficult for a sales person to analyse and act
- Price
- Product Features
- Product Usability
- Product Reputation
- Prior Experience with the Product
product usability- as its very convenient and user friendly to access and view
not very soon, may be 1-2 year..
Spiff Implementation
- Implemented in-house
Change management was a small part of the implementation and was well-handled
- trainings
- commission matrix aligned regionwise
- calculation and quota/parameters settings
Spiff Training
Configuring Spiff
No as such, as its been done by our internal IT team
additional configuration at the user level is not done may be at the software level for all done by our team
Spiff Support
Pros | Cons |
---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
I don't have any exact idea on this..
May be last year 2021
Using Spiff
Pros | Cons |
---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using Familiar | None |
- the easy tabs
- the dashboard view
- the detailing breakdown of the commission calculation and view
- May be dashboard view can be elaborated
- no as such
Spiff Reliability
Integrating Spiff
- salesforce.com
- okta
Can be answered by the IT
- no as such
- Single Signon
Can be advised to provide more options
Relationship with Spiff
Integration, scalability, Uptime , ease of usage,
No as such
Upgrading Spiff
- clear dashboard
- more uptime
- more features in the dasboard
- and a live calculator or calculate the no gap etc