Splashtop user experience
December 15, 2025

Splashtop user experience

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Enterprise

Modules Used

  • Remote Access
  • Remote Desktop

Overall Satisfaction with Splashtop

It is being used by the IT dept and specifically the service desk. they love it because its more than just remote desktop (file transfers, registry editting, etc)

Pros

  • FTP
  • Registry editor
  • remote desktop support with 2 techs at once
  • SSO for admin creds for UAT prompts

Cons

  • event viewer / logs
  • faster problem solving
  • easier file transfer between devices
  • streamlined servicedesk processes
personally ihave not had to use support yet as I have not had an issue with Splashtop
very fast. from purchase to testing, they even let us get an extra couple of weeks for testing so our PO could be approved, to then installing it on machines was extremely simple. SSO setup was fast and easy.
Yes - quick assist

Do you think Splashtop delivers good value for the price?

Yes

Are you happy with Splashtop's feature set?

Yes

Did Splashtop live up to sales and marketing promises?

Yes

Did implementation of Splashtop go as expected?

Yes

Would you buy Splashtop again?

Yes

Microsoft Remote Desktop Connection Manager (RDCMan), Devolutions Server
Splashtop is perfect for remote users support. maybe less so for being used as an RDP tool.

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