Great Remote Desktop Access App!
November 25, 2021

Great Remote Desktop Access App!

Philip Wang | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • Remote Access

Overall Satisfaction with Splashtop Enterprise

We manage multiple properties. There are multiple building systems at each property. In the past, our employees have to visit each property to access these systems to manage them. In order to cut labor costs and increase responding time, We need a solution that can help us to remotely manage these building systems instead of physically accessing each system. Additionally, we want the solution to also support mobile devices.
  • Access Multiple systems from the same device.
  • Mobile Device Support.
  • Flexible license mode.
  • Security.
  • Better management interface.
  • A better way to authenticate devices.
  • Kick out a user who's occupying a license.
  • Cut labor costs.
  • Increase responding time.
  • Peace of mind.
TeamViewer is good for IT support individual remote computers, when doing connection, what we need is only remote party's ID and password, no other authentication is needed. The authentication is verbally over the phone when IT talks to the supported customers. However, this is not good for the situation when the remote party is not a human being. Splashtop is doing a better job in this case and the cost is better than TeamViewer.

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Compared with TeamViewer, it is much easier to set up a computer being monitored, you set up a streamer at the target computer and add this computer to the target list, later you could easily connect to these computers. You can also rename computers to make them easier to be recognized when you have multiple similar computers to connect to.

Splashtop Feature Ratings

Screen sharing
File transfer
Not Rated
Instant message
Not Rated
Access to sleeping/powered-off computers
Not Rated
Over-the-Internet remote session
Initiate remote control from mobile
Centralized management dashboard
Session record
Not Rated
Not Rated
Multi-platform remote control
Not Rated