Easy and efficient
February 15, 2022

Easy and efficient

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • Remote Access
  • Remote Desktop

Overall Satisfaction with Splashtop Enterprise

We remote-in into clients' computers to access their accounting software for up-to-date information. We make adjustments in real-time and answer questions while viewing the same screen. It prevents us from having to transfer data files.
  • Accessing a remote computer
  • Transferring data files from a remote computer
  • Viewing a remote computer to answer questions or demonstrate something
  • Multi-monitor computer viewing is sometimes difficult
  • Printing options are sometimes difficult
  • Downloading a file to a program that's not available on the remote computer but is available on the live computer (i.e. Excel) would be helpful
  • Huge impact on efficiency - we no longer have to wait for clients to bring/send us their data. We just access it when we want/need it.
  • Reduced client errors - instead of sending the client adjustments and relying on them to make them, we make the adjustments ourselves to ensure they are entered correctly.
  • Clients love the ease of transferring data.
Haven't had to contact support
I haven't had any issues with the security and took the advice of my IT consultant to use this product.
Very quick and easy to add a new computer

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Would you buy Splashtop again?


Splashtop Enterprise is well suited when getting information is difficult due to logistics or being time-sensitive. Remoting in is a great help for completing a task.