Easy and efficient
February 15, 2022
Easy and efficient
Score 10 out of 10
Vetted Review
Verified User
Modules Used
- Remote Access
- Remote Desktop
Overall Satisfaction with Splashtop Enterprise
We remote-in into clients' computers to access their accounting software for up-to-date information. We make adjustments in real-time and answer questions while viewing the same screen. It prevents us from having to transfer data files.
- Accessing a remote computer
- Transferring data files from a remote computer
- Viewing a remote computer to answer questions or demonstrate something
- Multi-monitor computer viewing is sometimes difficult
- Printing options are sometimes difficult
- Downloading a file to a program that's not available on the remote computer but is available on the live computer (i.e. Excel) would be helpful
- Huge impact on efficiency - we no longer have to wait for clients to bring/send us their data. We just access it when we want/need it.
- Reduced client errors - instead of sending the client adjustments and relying on them to make them, we make the adjustments ourselves to ensure they are entered correctly.
- Clients love the ease of transferring data.
I haven't had any issues with the security and took the advice of my IT consultant to use this product.
Very quick and easy to add a new computer
Do you think Splashtop delivers good value for the price?
Yes
Are you happy with Splashtop's feature set?
Yes
Did Splashtop live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Splashtop go as expected?
Yes
Would you buy Splashtop again?
Yes