February 15, 2022


brian taylor | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Modules Used

  • Remote Desktop

Overall Satisfaction with Splashtop Enterprise

We at Rafi's Spicebox have 10/12 POS units within our retail space, all of which are managed from our central warehouse and management, we use Splashtop to troubleshoot any problems our retail staff is experiencing with the units. We also use Splashtop to coach our staff on new computer procedures.
  • Ease of access to remote computers.
  • Cost
  • Flexibility.
  • Addition users within the cost base.
  • Remote Mobile phone access.
  • Productivity has increased now there is no need for someone to spend hours on a phone explaining to someone else what to do.
Very good customer service.
Device verification, 2FA is the absolute minimum we would accept for a service like Splashtop however Splashtop Also has end-to-end encryption.
Right from the first trial period, we found Splashtop to be very intuitive and easy to navigate around.
Yes - Yes, Team viewer. we found to be too expensive. Once we had tried Splashtop.

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Access to our POS units is a daily requirement for troubleshooting problems within the system and connected peripherals.